Frequently Asked Question
Simply browse our collections and click add to cart on the items you like! You can then follow the prompts to check out.
We accept all major credit cards and PayPal. To review shipping costs, enter your address and follow the prompts. Our system will calculate the rates before you finalize your payment.
Come visit us in person! We are open every day from 10:00 AM to 6:00 PM.
While store pickup is a great way to secure your products quickly, please note that we do not allow cancellations on these orders.
To get in touch with a JCAR team member, you can call or text us at 281-850-5750. You can also reach our support team through email at support@jcardiecast.com between 9:00 AM and 3:00 PM, Monday through Friday.
Due to the collectible nature of our products, returns are only accepted within 7 days of delivery with prior approval and are subject to a 15% restocking fee.
If you need to update an order, please call or text us immediately at 281-850-5750. Once an order has been shipped, we are unable to make any adjustments or address changes.
We release new products every month. If you are looking for the newest products, check out our Coming Soon collection to see what’s new!
