Contact Us

Drop us a line

Contact information

  • Call/Text: 281-850-5750 (During Business Hours Only)
  • Email: support@jcardiecast.com (9am to 3pm Monday - Friday)
  • Address: 5821 W Sam Houston Pkwy N Suite #200 Houston, TX 77041
  • Hours: Everyday 10am to 6pm

Jcar Location

Shipping, Returns & Pickup

Shipping

Fast Processing

We process orders quickly to get items to you fast.

Address Verification

Double-check addresses. No changes can be made once shipped.

Delivery Times

USPS estimates at checkout are not guaranteed.

Returns

7-Day Return Window

Case-by-case returns within 7 days of delivery. Prior approval required.

Restocking & Shipping

Buyer pays round-trip shipping plus a 15% restocking fee.

Non-Returnable Items

Factory Sealed items and pickup orders cannot be returned or canceled.

Local Pickup

Ready in Hours

Wait for your confirmation email before heading over.

Weekend Processing

Orders placed Fri 5pm–Sun 5pm are ready Monday.

No Cancellations

All local pickup orders are final sale.